Françoise Clijsen MA , Intercultural mindset, skillset and ‘heartset’ ?
In this presentation on intercultural competencies the relationship between intercultural theory and practice will be demonstrated first. Special attention will be paid to the cultural model of Richard Lewis. In an interactive way Françoise will guide us to explore the specific context of the Dutch business culture. Finally we will exchange ideas about how to broaden intercultural competence effectively.
About the speaker:
Françoise Clijsen MA is an independent trainer and consultant in intercultural management. She lectured on languages and business cultures (French, Spanish, Dutch) at the Business School and the University of Amsterdam. At the Royal Tropical Institute in Amsterdam she worked as program manager, trainer and consultant in expat/impat management and capacity building. She also developed e-learning programs with reference to intercultural didactics, international leadership and change management. Besides, she delivered lectures in intercultural management at universities in France, Germany and China. Currently she is doing research in the field of social innovation and international teams.